FAQ
How do I pay for my order on JacketCreator.com?
You can easily make payments for your order using PayPal, Visa, Mastercard, American Express, or Discover cards.
Can I modify my order once it's been placed?
Changes to your order are possible if the item hasn't been shipped yet. Please reach out to our customer service team to check the status of your order.
Where can I find details about my order?
Once your order is placed, you'll receive an email with comprehensive information such as item prices, order number, and shipping charges.
Do you offer worldwide shipping?
Yes, we do offer global shipping, except to Israel, Russia, and APO/FPO addresses. For any queries, feel free to contact us at info@jacketcreator.com.
Is online ordering secure?
Absolutely. We ensure secure transactions through PayPal, utilizing SSL encryption.
What's the estimated delivery time for my order?
Orders typically arrive within 7-10 business days. If you need further assistance, don't hesitate to contact our customer service team.
I'm unsure about the correct size for a specific product.
Please refer to our size chart on the product page. For additional help, you can email us at info@jacketcreator.com.
How do I choose the right size for my leather jacket?
Consult our size chart on the product page and compare your measurements for the perfect fit.
Can I return or exchange my leather jacket if it doesn’t fit?
Yes, we offer a 30-day return policy for exchanges or returns.
What kinds of leather are used for your jackets?
Our jackets are crafted from premium quality leathers including cowhide, lambskin, and goatskin, specified on each product page.
How should I care for my leather jacket?
Use a leather conditioner and follow the care instructions provided on the product page for best results.
Do you provide discounts or promotions?
Yes, we regularly offer various discounts and promotions. Stay updated by signing up for our newsletter.
Do you have physical retail stores?
No, we exclusively operate as an online store.
How do I apply my coupon code during checkout?
Simply enter your coupon code in the designated field during the checkout process.
Do I need to cover return courier charges?
No, we provide free return shipping as part of our service.
You can easily make payments for your order using PayPal, Visa, Mastercard, American Express, or Discover cards.
Can I modify my order once it's been placed?
Changes to your order are possible if the item hasn't been shipped yet. Please reach out to our customer service team to check the status of your order.
Where can I find details about my order?
Once your order is placed, you'll receive an email with comprehensive information such as item prices, order number, and shipping charges.
Do you offer worldwide shipping?
Yes, we do offer global shipping, except to Israel, Russia, and APO/FPO addresses. For any queries, feel free to contact us at info@jacketcreator.com.
Is online ordering secure?
Absolutely. We ensure secure transactions through PayPal, utilizing SSL encryption.
What's the estimated delivery time for my order?
Orders typically arrive within 7-10 business days. If you need further assistance, don't hesitate to contact our customer service team.
I'm unsure about the correct size for a specific product.
Please refer to our size chart on the product page. For additional help, you can email us at info@jacketcreator.com.
How do I choose the right size for my leather jacket?
Consult our size chart on the product page and compare your measurements for the perfect fit.
Can I return or exchange my leather jacket if it doesn’t fit?
Yes, we offer a 30-day return policy for exchanges or returns.
What kinds of leather are used for your jackets?
Our jackets are crafted from premium quality leathers including cowhide, lambskin, and goatskin, specified on each product page.
How should I care for my leather jacket?
Use a leather conditioner and follow the care instructions provided on the product page for best results.
Do you provide discounts or promotions?
Yes, we regularly offer various discounts and promotions. Stay updated by signing up for our newsletter.
Do you have physical retail stores?
No, we exclusively operate as an online store.
How do I apply my coupon code during checkout?
Simply enter your coupon code in the designated field during the checkout process.
Do I need to cover return courier charges?
No, we provide free return shipping as part of our service.